I want you to LOVE your product. That's why I will provide at least one progress photo before the item ships for your approval and to make sure you are happy with the item.
A final photo of the project prior to shipping will be sent.
No full refunds can be given. I do my best to wrap and ship carefully, but cannot forsee instances that may damage the product in transit.
If you are not satisfied or a catastrophic event damaged the product, I may provide a 50% refund or an exchange.